Does the website need changing, or the ATS?
By ScopeSite Digital Studios ·
Replacing an applicant tracking system means moving records, checking workflows and teaching the desk a new set of buttons. Before agreeing to that, it is worth finding out whether the complaint belongs to the ATS or the website wrapped around it.
If the ATS does the job your consultants need, we can look at improving the public website and jobs layer around it, subject to what your account can supply. Everyone keeps the system they know, and the employer gets a clearer explanation of your agency.
Check the actual journey, then the account
You can often tell which family of recruitment software a site runs from its markup. That is a clue, and it is where a lot of sales copy stops and starts guessing. It does not tell you which features are switched on, what the contract allows, what the rate limits are, or whether the specific operation you want even exists on your plan. The only honest way to know is to look at a real role today and ask about the rest.
What a connector can promise
A vacancy feed or a scoped API supplies the roles to the website. The ATS stays the source of truth. When the two disagree, the ATS wins and the page reflects it. That much is normal and dependable, once we confirm which feed your account exposes and who owns the authentication.
What it cannot promise without checking
Application completion, writing records back and mapping particular fields depend on what your connector supports. We check those operations before promising them, along with the costs of the feed, hosting and any other services involved.
And when the feed falls over
Feeds can fail. The useful question is what the board does when it happens. If it keeps accepting applications for a filled role, the public version has stopped agreeing with the desk. The jobs engine demo includes a stale feed and a failed adapter with a retry, because this is the part that trips agencies up when a feed misbehaves.
Check the connector, improve the public website and keep the ATS when it is doing its job. The consultants have enough passwords.